Maryland State Department of Education

Quality Associates, Inc. (QAI) was awarded a contract from Verizon Enterprise Solutions to perform system integration services for the Teacher Certification Branch of the Maryland State Department of Education (MSDE). Initially, QAI was tasked to convert the legacy of teacher certification documents that contained more than over 110,000 Teacher Certification folders. More than 2.8 million pages were scanned and indexed as part of the conversion process. Metadata profiles were established for each of the certification folders, allowing for quick retrieval of information. The data created through this process continues to be maintained through the QAI Imaging Center. QAI provides a comprehensive solution from pick-up and delivery of the hardcopies to Quality Control and reporting, to support of the application maintaining the data. All of the data is stored in an Alchemy Web database system that enables the State to retrieve teacher certification information at their desktop through a web browser interface.