The term “Robotic Process Automation” is becoming more common in the IT marketplace. RPA is software technology which replicates how human beings use existing applications at the graphical user interface level for processing transactions, working with data and communicating with other enterprise systems. More simply, RPA is the use of software to handle repeatable tasks on the computer… Read more »
QAI Rescues Sprinkler Fitters Union from Drowning in Member Documents
Quality Associates, Inc. (QAI) helps union client go digital, manage and electronically consolidate 600,000 pages of member files Background Chartered in 1915 and headquartered in Columbia, Maryland, Road Sprinkler Fitters Local Union 669 (Local Union 669), is dedicated to the education and training of its over 12,500 apprentice and journeymen members in the continual evolution of fire sprinkler… Read more »
QAI Digitizes New Headquarters for Wilton Brands LLC
Quality Associates, Inc. (QAI) helps the baking and decorating tool company go digital and begin the transition to an electronic document system Background Founded in 1929 and headquartered in Naperville, Illinois, Wilton Brands LLC. (Wilton Brands) is a global leader in the production of food-crafting goods. For over 85 years, Wilton has provided unique, creative… Read more »
DocPoint Solutions and QAI Announce 10th Annual User Conference
For the tenth consecutive year, QAI and DocPoint Solutions will host a networking user conference featuring WebMD creator Chris Dancy as keynote speaker Fulton, Md. – April 17, 2018 – Konica Minolta companies DocPoint Solutions, Inc. and Quality Associates, Inc. (QAI), announces their 10th Annual User Conference. The conference, which will take place on May… Read more »
QAI InSights Newsletter 2018 – Leveraging Strengths
LEVERAGING STRENGTHS: WORKING TOGETHER TO GROW ECM PRACTICE Since we were acquired by Konica Minolta in September 2016, the DocPoint Solutions (DocPoint) and Quality Associates, Inc. (QAI) teams have become a true component of the enterprise content management (ECM) practice of Konica Minolta’s business intelligence service (BIS) division. We continue our mission of supporting mid-size to large businesses, as well as federal agencies, while leveraging the vast… Read more »
QAI InSights Newsletter 2018 – Message from the President
Over a year has passed since Quality Associates, Inc. (QAI) became a part of Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta). While we continue to operate as an independent subsidiary, we have become an integral part of the Konica Minolta team and culture. THE SYNERGY BETWEEN KONICA MINOLTA, QAI AND OUR AFFILIATE, DOCPOINT SOLUTIONS, ALLOWS US TO PROVIDE OUR CLIENTS WITH COMPLETE PAPER-TO-CLOUD SOLUTIONS…. Read more »
QAI InSights Newsletter 2018 – Making Your Business Better
An important step that is often overlooked in projects is the business analysis/proof of concept phase—especially when it comes to digitizing paper content. Take the time to determine the business drivers behind the project. Approaching a project from this angle ensures that the solution proposed meets both your organization’s current and day-forward business needs. At QAI, our goal has always been… Read more »
QAI InSights Newsletter 2018 – Three Ways Content Services Can Save Your Company Money
A CS PLATFORM MAKES ACCESSING INFORMATION FASTER AND COLLABORATION EASIER THROUGHOUT THE COMPANY. One question we have heard constantly is “How can we do it cheaper?” Companies are always looking for ways to save money while increasing productivity. Implementing a content services (CS) solution can help your company do both. Here are just three ways implementing CS can help you save money and… Read more »
QAI InSights Newsletter 2018 – What’s New with Our Key Partners
Kofax Kofax is a leading provider of software that simplifies and transforms the First Mile™ of business, dramatically improving the customer experience, greatly reducing operating costs and increasing competitiveness, growth and profitability. QAI has been a valued Kofax partner for more than two decades. With QAI now under the Konica Minolta umbrella, Kofax and Konica Minolta have partnered to… Read more »
QAI InSights Newsletter 2018 – Case Study
QAI PRESCRIBES LARGE-VOLUME SCANNING SOLUTION FOR THE OFFICE OF MEDICARE HEARINGS AND APPEALS BACKGROUND AND CHALLENGES The U.S. Department of Health & Human Services’ Office of Medicare Hearings and Appeals (OMHA) administers appeal hearings for the Medicare program. Created by the Medicare Modernization Act of 2003 to simplify the appeals process, the organization is responsible for “Level 3” claims appeals within the five-level structure…. Read more »