• Les Walker

    President, Enterprise Content Management
    Konica Minolta Business Solutions U.S.A., Inc.

    Les Walker currently serves as president of Konica Minolta Business Solutions (KMBS): Enterprise Content Management (ECM). In this role, he is responsible for the management of the ECM practice and Konica Minolta’s ECM acquisition strategy. Previously he served as CEO of DocuSource, LLC, which was acquired by Konica Minolta in December 2012.

    Since 2013, KMBS ECM business has grown to over 200 professionals with coverage in every US major market. KMBS ECM has acquired 5 ECM companies and has revenues of $50 mil. Proven Enterprise solutions expertise for Fed/State/Local Government, Insurance, Banking/Mortgage, Manufacturing, Distribution, Credit Unions, Healthcare and more. In addition, expert in ECM solutions for the middle market. Significant technology expertise in SharePoint, Hyland/OnBase, Kofax, Ephesoft, Nintex, Square 9 and Business Process Outsourcing.

    KMBS is in the business of helping organizations achieve business efficiencies and cost savings as a result of the better management of documents, business content and related paper-based processes. We specialize in consulting with businesses to streamline their business processes and better utilize technology to reduce organizational costs. Our consultative approach allows us to develop solutions that fit your organization and harness the information systems and human resources of your company. Based on our expertise and the technological solutions that we provide, we recommend innovative solutions leading to measurable and sustainable results.

  • Scott Swidersky

    Vice President of Enterprise Content Management,
    Konica Minolta Business Solutions U.S.A., Inc.
    President, Quality Associates Inc.

    Scott Swidersky serves as Vice President of Enterprise Content Management, Konica Minolta Business Solutions U.S.A., Inc. President, Quality Associates Inc (QAI). As a member of the executive leadership team, Swidersky is involved in the overall management and direction of the organization.

    With more than 20 years of experience in the document management field, Swidersky holds a deep understanding of integrated solutions. Swidersky joined QAI in 1997 to launch the company’s Information Systems Division. The group provides comprehensive, customized software, services and solutions that support all aspects of knowledge and content management.

    Under Swidersky’s leadership, the division quickly matured into a full-service systems integrator and value-added reseller (VAR). Swidersky also established the division as a proven, reliable partner to organizations requiring innovative document management and enterprise content management (ECM) solutions. Today, the division actively partners with, and receives awards and recognition from, the most widely regarded names in the enterprise document management field, including Kodak Alaris, Kofax, Fujitsu, and many more.

    In 2008, Swidersky played a key role in forming the QAI subsidiary DocPoint Solutions (DocPoint). The firm provides a full range of consultative services, support and software for ECM, with a specific focus on providing Microsoft SharePoint to organizations that are looking to expand employee collaboration, advance the availability of knowledge and increase information exchange across the enterprise. Like its parent company QAI, DocPoint is a certified GSA Federal Supply Service (FSS) contract holder.

    Swidersky holds a bachelor’s degree from Jacksonville University and is an active member of the Association for Information and Image Management (AIIM).

  • Michael Ratigan

    Vice President, Sales

    Michael Ratigan is the Vice President of Sales for Quality Associates Inc. (QAI) and DocPoint Solutions. In this role, Ratigan is responsible for establishing and leading the business development team charged with growing QAI and DocPoint’s presence in the federal and civilian sectors.

    Ratigan is an industry professional with more than 30 years of sales, marketing and business development and management experience. He joined Quality Associates in 2007 to oversee sales of document management services and solutions that allow government and private organizations to better manage, access and archive large amounts of information electronically. His role was expanded in 2012 to include the DocPoint Solutions, focusing on providing Microsoft SharePoint ECM solutions to federal and civilian customers.

    Before joining Quality Associates, Ratigan was an award-winning regional sales manager at SOURCECORP, a provider of outsourced business process solutions. Prior to that, Ratigan served as a regional manager at Context Media, a provider of ECM products and services to commercial and federal clients.

    Ratigan holds a Bachelor of Arts degree in communications from the University of Maryland.

  • Michael Pitts

    Senior Director, Contracts and Facility Security Officer

    Michael Pitts is the senior director of contracts and facility security officer at Quality Associates, Inc. (QAI).

    In this role, Pitts is responsible for managing all contract vehicles and partner agreements. In addition, he manages all facility security requirements, including all reviews and audits, as well as manages all staff security clearances, confidentially agreements, visit letters and authorizations.

    Pitts joined QAI in 2002 and has more than 30 years of experience in networking, programming and systems integration. Before joining QAI, Pitts spent 12 years with Universal Hi-Tech Development in Rockville, Maryland. There, he held various executive positions, including senior vice president of the company’s New Business Group, where he was responsible for the overall technical direction and growth of the company.

    Earlier, Pitts held managerial positions at RJO Enterprises, EER Systems and Ford Aerospace, where he served as a networking and technology consultant to area businesses and government organizations.

    Pitts holds a Master of Science in engineering management from The Johns Hopkins University and two bachelor’s degrees from the University of Maryland.

  • Chris Swidersky

    Technical Director

    Chris Swidersky is the technical director for Quality Associates, Inc. (QAI).

    In this role, Swidersky provides personnel management and serves as the lead systems integrator on projects for QAI’s broad client base, which includes federal, state and local government agencies; financial, accounting and law firms; and medical research facilities. Swidersky has worked with many local and national clients, including NIH, the FDA, the American Psychological Association, the Equal Employment Opportunity Commission, the Maryland State Department of Education, the Howard County Government, and the University of Maryland, Baltimore County.

    Swidersky joined QAI in 1997. He has a Bachelor of Science from Colorado State University and an Associate of Science from Frederick Community College.

  • Paul Swidersky

    Executive Director, Quality Assurance & Scientific Support

    Paul Swidersky is the founder and former president of Quality Associates, Inc. (QAI). In his current role as executive director of QAI’s Quality Assurance & Scientific support division, Swidersky is responsible for the overall management and direction of the division. He has more than 40 years of experience in the scientific research area.

    Prior to founding QAI in 1986, Swidersky spent a decade working at the University of Maryland School of Medicine’s Pulmonary Disease Division, where he participated in clinical research. His past and current quality assurance (QA) experience covers all aspects of QA work under the FDA, EPA, and OECD Good Laboratory Practice (GLP) regulations, plus FDA/ICH Good Clinical Practices (GCP).

    Swidersky has presented papers at national scientific meetings, established and implemented GLP compliance programs both nationally and internationally, conducted many research laboratory quality training seminars, and acted as a liaison between client and government regulatory agencies. His quality assurance experience has included all study types (mammalian toxicology, ecotoxicology, biotechnology, analytical/bio-analytical chemistry, field trials, etc.) for regulatory submission. Swidersky’s GCP experience involves CRO and PI site qualification audits, protocol reviews, study site audits, database audits, report audits, etc.

    Swidersky holds a bachelor’s degree from Shenandoah College, an Associate of Arts degree in respiratory physiology in Community College of Baltimore, and an Associate of Arts degree in electrical and electronic engineering from Pennsylvania State University.

  • Lynn Swidersky

    Human Resources Manager

    Lynn Swidersky is the human resources manager at Quality Associates, Inc. (QAI).

    In this role, Swidersky oversees the company’s human resource services, compensation and benefits, training and organizational development, staffing and employee relations. She also works in the accounting division and is responsible for employee reimbursements, accounts payable and bank transfers.

    Swidersky has been with QAI since 1986, when she and her husband, Paul Swidersky, established the company to provide quality assurance and regulatory services to the pharmaceutical and agrochemical industries. Today, QAI has expanded to provide comprehensive, customized software, services and solutions that support all aspects of knowledge and content management

    Prior to QAI, Swidersky served as administrator of pediatrics at Sinai Hospital, a comprehensive community and teaching hospital in Baltimore, Maryland.

    Swidersky holds a bachelor’s degree in business from the University of Maryland.