On Thursday, June 11, 2026, we were proud to welcome clients, partners, and friends to 11860 West Market Place, Fulton, MD to celebrate two exciting milestonesโ€”the grand opening of our expanded 30,000-square-foot Center and Quality Associates, Inc.โ€™s 40th anniversary.

With the support of Konica Minolta, the day showcased our continued commitment to delivering secure, scalable Business Process Outsourcing (BPO) solutions. Guests experienced firsthand how our enhanced facility is driving innovation through advanced document conversion, digital workflows, and capture and automation technologiesโ€”expanding capacity and accelerating turnaround times for our clients.

Visitors enjoyed guided tours featuring 10 interactive stops, including:

  • Enhanced security and compliance infrastructure
  • Advanced data storage capabilities
  • High-production and specialty format scanning
  • Intelligent document processing
  • AI readiness initiatives
  • Long-term data preservation solutions

We were also honored to welcome local dignitaries who joined us to mark this important occasion. Attendees presented official citations, including a proclamation from Governor Wes Mooreโ€™s office, recognizing both our facility expansion and our 40 years of service.

Beyond the technology, the celebration included live jazz music by Cam Sounds and a garden-themed lunch, creating a welcoming and festive atmosphere for all who attended. A special thank you to Lori Kleppin, Director of Membership and External Affairs at the Howard County Chamber of Commerce, for stepping in as our impromptu MC.

We also extend our gratitude to Kodak Alaris, our premium event partner, for helping make the day a success.

If you were unable to join us, weโ€™d still love to connect. Schedule a personal tour to experience our new facility and capabilities firsthandโ€”we look forward to welcoming you soon.



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