QAI provides enterprise-class, end-to-end services and solutions for document management, imaging and records management.

Quality Associates, Inc. (QAI) brings clients customized solutions that turn printed materials and electronic information into useful, organized data that can be readily located and accessed by authorized users. From scanning and imaging, to searchable systems that bring information directly to the desktop, QAI offers complete systems integration, support and post-deployment training to ensure success. Today, QAI maintains a broad client base that includes federal and state agencies, chemical and manufacturing companies, financial and accounting firms, law firms, and medical and research facilities. The company is headquartered in close proximity to both Baltimore and Washington, D.C., in Fulton, Maryland.

Our Divisions

QAI provides services in these areas: Information Systems, Archiving and Quality Assurance & Scientific Support.


Information Systems Division

QAI’s Information Systems Division (ISD) specializes in the conversion of documents and other media into electronic formats. We provide our clients with cutting-edge solutions that address the many issues that document/content management brings to an ever-changing marketplace. We offer a full range of scanning/content management/capture products and services that include hardware, software, integration services, training and ongoing support. With well-implemented procedures for quality control and an unmatched technical staff, QAI is able to offer conversion services both on site and at our many imaging centers.

Archiving – Records Management


QAI operates a state-of-the-art records management facility, built to assure the safe and confidential integrity of clients’ paper documents, electronic media and specimens under the care of trained and certified records managers.
Learn More

Quality Assurance & Scientific Support Division


QAI was established in 1986 to provide quality assurance and regulatory services to the pharmaceutical and agrochemical industries. Drawing from our foundation, QAI’s Quality Assurance (QA) division provides consulting services to regulated companies in the areas of Good Laboratory Practices (GLP) and Good Clinical Practices (GCP) in order to harmonize the interaction between study administration, technical, and QA functions.
Learn More

Our Affiliate


DocPoint Solutions

QAI’s ISD leverages the synergy with its affiliate, DocPoint Solutions, to bring clients end-to-end enterprise content management (ECM) solutions. Launched in 2009 in response to the growing number of organizations struggling with managing enterprise content, DocPoint specializes in the implementation, migration, governance, design, training and ongoing support of Microsoft SharePoint and its integrated suite of products.
Learn more