M-19-21 Records Digitization Questions:

Has the vendor adequately detailed the workflows within its solution?

“QAI’s EDGE22 solution has a proven conversion process methodology with standard security practices and procedures to meet all compliance requirements. QAI offers a workflow process that begins right away upon taking custody of the documents from the client. Our EDGE22’s stringent security procedures continue throughout the digitization and indexing steps while our end-to-end approach ensures secure delivery of the converted/electronic images, interim storage and final return of the paper documents after the client’s acceptance.”    

–Expert answer by Scott Swidersky, QAI