Does email need to be part of my records management plan?

For government agencies, the short answer is “yes.” Federal agencies are required to manage their email records in accordance with the Federal Records Act and 36 CFR Chapter XII Sub-chapter B. In addition, the Managing Government Records Directive (M-12-18), Goal 1.2, requires agencies to manage both permanent and temporary email records in an accessible electronic format by Dec. 31, 2016.

For non-federal organizations, email should still be a part of your plan. The profound amount of emails kept in inboxes, sent folders and even “deleted items” bins not only slows down email servers, but also makes it difficult to meet legal preservation requirements in the event of litigation.