Major Announcements

Success of the Move

Quality Associates’ new headquarters, located in the Maple Lawn business park in Fulton, Maryland, is proving to be an excellent place to do business!

The new headquarters provides ample space and production capacity for employees to perform work on behalf of our clients. Depending on the scope and timelines of an individual project, this could mean anything from a small group of two or three employees to a larger team working in shifts throughout the day.

As one of the very first businesses to be established within this emerging area, Quality Associates is in the position to watch a new office park, as well as other shops and restaurants, rise—literally—from the ground up.

Our new location also places us conveniently near major roads and highways, giving employees ready access to our clients in Virginia, Maryland, Pennsylvania and Washington, D.C. We are also a short drive to the Baltimore/ Washington International Thurgood Marshall Airport (BWI), which brings us closer to our clients located outside the region.

Quality Associates welcomes our clients and business partners to our new building in Maple Lawn!

We are extremely pleased to announce the launch of DocPoint Solutions, a new subsidiary organization of Quality Associates, Inc. DocPoint Solutions will provide a full range of consultative services, support and software, including Microsoft SharePoint, to organizations that are looking to expand employee collaboration efforts and increase information exchange across the enterprise.

Like Quality Associates, DocPoint Solutions will focus on providing services to government agencies and private companies in regulated industries such as accounting, legal, healthcare and finance. The new company will also leverage Quality Associates’ standing as a GSA Federal Supply Service (FSS) contract holder.

Leading DocPoint Solutions is Bob Dickerson, who serves as vice president. Dickerson has a successful track record of nearly 20 years in regional and national sales positions with leading suppliers of imaging products and solutions. We are extremely pleased to welcome Bob Dickerson in his new role!

DocPoint Solutions is based at Quality Associates’ headquarters in Maple Lawn. The new company is online at www.docpointsolutions.com.

In October, Quality Associates announced it received a new contract with the Food and Drug Administration. With the large-scale project, Quality Associates will digitize, index and consolidate approximately 20 million pages of documentation and materials at over 20 FDA facilities across the United States.

The documentation relates to investigations and inspections conducted by the FDA. Currently, the documentation exists in print, electronic media such as CDs, and in their original form, such as product packaging. When the $20 million project is complete in about five years, authorized FDA personnel will be able to search for and access specific documentation housed in a comprehensive digital document archive.

“Federal agencies—especially those involved in regulation and oversight—have archives that literally amount to millions of printed pages stored within thousands of hard-copy files, CDs and even floppy disks,” said Scott Swidersky, Director of Quality Associates’ Information Systems division. “Records are often stored across various locations and satellite facilities, making it a challenge to access the information. Digitizing, indexing and consolidating information to make it readily accessible to the appropriate staff can significantly reduce the time needed to assemble supporting documentation.”

In October, QAI hired Michael Ratigan as its newest business development executive. An industry professional with more than 20 years of sales, marketing and business development experience, Ratigan will be responsible for fostering new business opportunities with clients and partners. “My role at QAI is to help companies and organizations fully utilize their current tools and their staff through the introduction the latest electronic management technologies.”

Before joining Quality Associates, Ratigan was a regional sales manager at SOURCECORP, a provider of outsourced business process solutions to organizations such as Kaiser Permanente, CitiFinancial, Johns Hopkins University and Chevy Chase Bank. Prior to that, Ratigan was a regional manager at Context Media, a provider of enterprise content management products and services to commercial and federal clients. Earlier, Ratigan held vice president positions at LearningStream and Bidnow.com.

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